Telvera Terms of Use

Updated: 7 September 2026

Service provider: Batuhan Şen, Türkiye. Contact hello@telvera.app.

The service

Telvera offers coffee photo symbol discovery, cultural learning and personal reflection. The web experience is available in Turkish and English. Some mobile versions also contain astrology, tarot, numerology, dream, chat, palm or face features. Availability differs by platform and version; a described mobile feature or subscription is not a promise of store availability.

AI-generated symbols and interpretations may be incomplete, inconsistent or mistaken. Different people can recognise different shapes in the same photo. Content is for entertainment, cultural learning and reflection. It does not predict events and is not medical, legal, financial or other professional advice. Do not use it as the sole basis for important decisions. Learning certificates, where offered, record in-app course completion and are not professional qualifications.

Eligibility and your content

You must be at least 13, meet applicable local age requirements, and have a parent or guardian's permission if under 18. Face features, where available, are limited to users aged 18 or older and require separate consent.

Upload only photos and text you are entitled to use. You remain responsible for your submissions and for choosing what to share. Do not include unnecessary sensitive information or submit another person's photo without appropriate permission. The Privacy Policy explains processing by the AI service and other providers.

You keep your rights in your own photos and submitted content. You permit the processing needed to provide your selected feature. Telvera's name, software and original product materials are protected by applicable intellectual property law. Third-party components remain subject to their own licences.

Accounts, allowances and availability

Keep your account credentials secure. The browser can be used without a full mobile account. Daily reading allowances, email-unlock requirements and temporary service limits are displayed in the experience and may vary by platform. Requests can fail because of connectivity, an unreadable photo, service capacity or provider availability. We may limit automated or abusive use.

Device-only history is not a guaranteed cloud backup. A browser reset, app removal or lost device can remove locally stored data. You control exported copies and copies shared with other people.

Purchases and subscriptions

The current browser experience has no checkout. Where a mobile purchase is available, the store purchase screen shows the actual price, currency, billing period, benefits and any trial before you confirm. A proposed price on an information page is not a completed purchase.

Subscriptions can renew automatically under the terms shown by the relevant store. Manage or cancel a purchase through the store account used to subscribe. Deleting the Telvera app or account does not cancel a store subscription. Trial eligibility and cancellation deadlines are shown in the purchase flow.

Refund requests for store purchases are handled through the relevant store's process, subject to its terms and applicable consumer law. Nothing in these terms removes mandatory cancellation, refund or other consumer rights. Telvera does not collect your full payment card details.

Acceptable use

Do not misuse the service, attempt to access someone else's information, bypass usage controls, overload endpoints, impersonate others, distribute abusive or unlawful material, or resell access without permission. Security research and other activities protected by applicable law are not restricted beyond what that law permits. We may suspend access when needed to address misuse or protect the service.

Responsibility and ending use

We do not guarantee uninterrupted service, correct symbol recognition or a particular real-world result. To the extent permitted by applicable law, the service is provided as available. These terms do not exclude responsibilities that cannot lawfully be excluded or limit your mandatory consumer rights.

You can stop using the service at any time and request account or email-list deletion. We may change or discontinue features, with notice where required. Existing store subscription rights continue to be governed by the applicable purchase terms and law.

Changes and disputes

The current terms and update date appear on this page. Material changes will be communicated through an appropriate product or contact channel. Contact us first at hello@telvera.app so we can address a concern.

The service is operated from Türkiye. Turkish law applies to the extent permitted by applicable law, without excluding mandatory protections or access to courts and consumer bodies available to you in your country of residence.